Wedding videographer Alex Green Weddings has been recognised among the UK’s best, winning the Videography category at the Guides for Brides Customer Service Awards 2026.

Alex Green Weddings (alexgreenweddings.com) was selected from hundreds of wedding businesses across the UK, with winners chosen based on real customer reviews, service excellence and consistency.

The Guides for Brides Customer Service Awards celebrate outstanding customer experience across the UK wedding industry. Powered by verified reviews left by couples on Guides for Brides throughout 2025, the awards highlight businesses that consistently deliver exceptional service at every stage of the wedding journey.

Nikita Thorne, Head of Strategy at Guides for Brides, said:

“Couples are entering the wedding planning process more informed and more discerning than ever before, and they expect genuine care, clear communication and consistency at every touchpoint. This year’s awards have highlighted just how many businesses are rising to meet that expectation. From our winners and highly commended recipients to every finalist, we’ve seen a shared dedication to going above and beyond for couples, creating experiences that feel personal, seamless and memorable.”

Alex Green Weddings stood out for a commitment to delivering a calm, supportive and high-quality experience for couples, reflected in consistently strong reviews and glowing feedback from real weddings.

One couple described their experience:

“Alex was the videographer at our wedding, recommended to us by our photographer due to his experience and skill — particularly with audio, which was important as we had friends and family performing music during our ceremony. Alex listened carefully to our requirements and created a bespoke package for us, including a fully edited ceremony film and a five-minute highlights video.

“As someone who doesn’t enjoy being filmed, I was amazed at how effortless Alex and his colleague made it feel. They kept a respectful distance and blended in so naturally that I hardly noticed they were there — they felt like fun extra guests on the day. Alex delivered our films within just a couple of days, and the results were outstanding. The cinematography, audio quality and overall finish were exceptional. We now have a beautiful record of our day that we will treasure for years, and we would not hesitate to recommend him to other couples.”

Alex Green, owner of Alex Green Weddings, said:

“I’m absolutely buzzing to have won this award. Weddings are such personal and important days, and I always want couples to feel relaxed, looked after and genuinely excited about

the experience from start to finish. To be recognised in an award based on real reviews from real couples makes it even more meaningful.

“A huge thank you to every couple who has trusted me to capture their day and taken the time to leave such kind feedback. Their support means everything.”

The award reflects a growing recognition of the importance of customer experience within the wedding industry, where trust, communication and personal service play such a key role in helping couples feel confident throughout the planning process.

Guides for Brides is one of the UK’s leading wedding planning platforms, connecting couples with trusted venues and suppliers through verified listings, expert advice and real customer reviews.

Author: Kizzy Allott

Kizzy Allott is Publisher at Event Industry News, where she has been a driving force behind the brand for over a decade. With a deep understanding of the events sector and a passion for storytelling, Kizzy leads the platform’s commercial and content strategy, connecting the industry through news, insights, and meaningful conversations. She is dedicated to championing innovation, amplifying industry voices, and ensuring event professionals stay informed, inspired, and future-focused.