The HBAA in partnership with Rubicon Recruitment have commissioned one of the most comprehensive ever Recruitment and Salary Benchmarking Analysis of roles in hotels, venues and in agencies covering the hospitality, venues and events sectors.

The HBAA, through its Agency Engagement Committee, worked with Rubicon, the specialist industry recruitment company and an HBAA partner, who analysed the salary and benefits packages of 10,085 candidates seeking employment in the UK during the past two years.

The analysis compared equivalent positions across agencies and hotels/venues by banding them into four tiers and seven geographic regions across the UK.  It covers both salaries and benefits.

The findings concluded that, in most areas outside London, hotels offer better packages than agencies for lower level roles while agencies pay higher salaries for most senior positions in London and in most of the provinces.


But, in the South West, hotel and agency salaries are aligned while in Scotland, hotels pay better at both Junior and Senior levels yet, for middle managers, the higher rewards are in agencies.

Julie Shorrock, Chair of the HBAA Engagement Committee and Managing Director of HTS Ltd, explained: “We wanted to provide insightful and timely research and analysis that would assist HBAA members who wish to attract and retain key talent. These findings certainly provide a clear picture of variations between agencies and hotels/venues, and differences around the country. This will be highly valuable information for all sides of the industry and for the HBAA as ‘tackling the talent gap’ is a high priority for the association.”

Full details are available to download from the HBAA website.

Adam is the co-founder and editor of Adam, a technology evangelist also organises Event Tech Live, Europe’s only show dedicated to event technology and the Event Technology Awards. Both events take place in November, London.